Summary
Organizations continue to face an unparalleled rate of change. And while decision makers understand that to be successful their organizations must continually innovate—to seize new business opportunities, achieve key objectives and execute with reduced cost and risk—keeping up with business needs is a constant struggle. In fact, eight out of ten CEOs who participated in the 2008 IBM Global CEO Study said they see significant change ahead. At the same time, since the last study in 2006, the gap between expected change and the ability to manage it has almost tripled.
One reason organizations struggle is that software is becoming the invisible thread that enables today’s most innovative business services and products. And innovation relies on the organization’s ability to manage effective software delivery. Yet software design, creation and management have become prohibitively complex, as evidenced by figures surrounding the failure of software delivery derived from the IAG Consulting Business Analysis Benchmark 2009 study...