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Katie Mackinder

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Customers get quality-centric VIP treatment

Thursday August 19th 2010 5am 1 0 Comments Best Practices Case Study Exploratory Functional Quality Assurance Regression Software Test and QA Testing Process Error Handling Technology Management
Vermont Information Processing (VIP) has been providing business solutions to beverage wholesalers since 1972. The company develops software solutions that handle every aspect of the beverage distributorship, streamlining warehouse efficiency, cutting costs, managing inventories and forecasting sales. Market consolidation forced a period of accelerated development upon the company and it was the QA team that really felt the crunch. Customers became wary about upgrading. Now, with a much more robust approach to software quality an the introduction of new tools from Original Software, VIP has completely turned around its QA process and overcome its customers’ cautious attitudes. The company has now transformed into a software testing centre of excellence with happy customers who are keen to upgrade to new releases.
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