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Quality Assurance


Know Your Touch-Time as a Software Tester

Tuesday April 26th 2011 10am Rated 9 9 Comments Software Testing Quality Assurance Management
This article is a testimonial to learning by association, in which I will talk about a core Total Quality Management concept called touch-time, how it associates with software testing, and how can it help form a unique perspective to approach testing.
Basic

Evaluating Mobile User Experience

Friday July 27th 2012 12am Rated 7 9 Comments Mobile User Quality Assurance
User Experience (UX), a term that first appeared a decade ago, still has no formal definition or standard. So its not surprising that as mobile applications inundate the app stores, mobile user experience is starting to garner serious attention because some app developers are wondering why their app is not getting much uptake while others who may have less features for more money are.

Conferences on the cheap

Monday January 18th 2010 3pm Rated 0 9 Comments Agile Development Open Source Process Quality Assurance Software Testing Unit Research
I went to my first major software conference in 2003 - the Open Source Conference in Portland, Oregon.

Quality, Not Testing

Monday June 7th 2010 6am Rated 9 8 Comments Quality Assurance Test and QA Testing
May 24, 2010 When I am asked to review projects, one of the things that I ask to see is the quality plan. Almost always I am handed a test plan, and usually the project manager is very proud of the fact that they have a well-documented test plan. There seems to be a common belief that you can test quality into a project--or perhaps worse, that testing is the same as quality.

The Automated Testing Handbook

Wednesday June 9th 2010 1pm Rated 17 6 Comments Automation Quality Assurance Test and QA Technology Testing
The risk of software failure has never been greater. The estimated annual economic impact ranges from $60 billion for poor testing to $100 billion in lost revenues and increased costs. Unfortunately, market pressure for the delivery of new functionality and applications has also never been stronger. This combination creates increasing pressure on software test organizations to improve test coverage while meeting ever-shorter deadlines with static or even declining resources. The only practical means to achieving quality goals within the constraints of schedules and budgets is to automate.
Basic

Are We in the Business of Quality Assurance or Quality Review?

Tuesday July 6th 2010 11am Rated 11 5 Comments Test and QA Quality Assurance Development Life Cycle Software Testing
There is a lot of discussion around the term Quality Assurance in the testing arena. Michael Bolton has a very popular Blog Post he is turning into a session at our October conference called “Testers get out of the Quality Assurance Business”. Words do mean things, and the change of positioning although seemingly small can often bring about greater understanding of the things we do in software testing, within the bigger picture of QA.
Basic

Ditch the Requirements - Focus on the Customer Instead

Thursday February 10th 2011 10am Rated 6 4 Comments Best Practices End to End Development Project Management Quality Assurance Requirements Agile Software Testing Software Test Professionals Conference
Quality can be defined as meeting the customers' needs. Juran posted this definition in 1988, defining quality as "fitness for use". Testers like this definition as it gives them a "north star" to guide their actions and it reinforces a role that most testers relish, that of customer advocate. However Crosby's older definition of quality as "conformance to requirements" still holds strong sway, and many test processes are guided by test cases correlated directly to requirements.

On Duty

Thursday September 1st 2011 10am Rated 5 4 Comments Software Testing Editorial Quality Assurance
Where Matt talks about duty, trust ... and why there is no Podcast this week.

Automation Works When You Do

Saturday May 1st 2010 12am Rated 5 4 Comments Functional Life Cycle Process Quality Assurance Regression Test and QA Testing Automation
Why is the majority of testing still performed manually? True, many tools are too hard to use and maintain, but is that the only reason? Read on to find out what it really takes to make automation successful.

QA & Charge Testing - Billing Is Important

Thursday March 10th 2011 9am Rated 3 4 Comments Quality Assurance Testing Development Software Software Test Professionals Conference
Those three little words really rock my world in my role as a Quality Assurance Specialist in Informatics at Vanderbilt University Medical Center (VUMC). While we frequently have the opportunity to test software used to monitor, treat, and diagnose patients, we cannot lose sight of the fact that those orders and procedures we create during integrated system testing need to generate billing charges downstream...
Basic

Your name in print!

Monday October 11th 2010 7am Rated 3 4 Comments Software Testing Interviews Quality Assurance Technology
Matt needs some questions for the next "Ask the Expert" column - will you join in?

The Challenges of the Lone Tester: Learn to Thrive

Tuesday June 14th 2011 12am Rated 13 3 Comments Testing Quality Assurance Agile Development Black Box Software Tools
Many conference presentations and articles in industry magazines discuss how to improve communication and methodologies for test teams, or how to be an effective test team manager.
Basic

Productivity Killer: Sociopaths in the Organization

Monday April 4th 2011 12pm Rated 5 3 Comments Software Testing Test and QA Performance Process Project Management Quality Assurance
Matt continues his series on productivity killers by taking on a serious problem ... that nobody talks about

Testers With Autism Spectrum Disorder

Friday February 4th 2011 5am Rated 5 3 Comments Acceptance Best Practices Testing Software Quality Assurance Project Management Web Unit
Many people with an ASD – particularly those with Asperger syndrome – have a variety of sometimes exceptional skills that enable them to thrive in roles. An area of proven success is that of software tester.
Basic

In response to “Are we in the business of Quality Assurance or Quality Review?” by Rich Hand

Tuesday July 6th 2010 2pm Rated 5 3 Comments Quality Assurance
Let me start out by saying that I love this article! This is an area of real concern for me as a professional in the software testing industry and I think that others need to give this some serious thought. Normally, I’d start out by giving someone the chance to take me down but in this instance I don’t think it’s possible at this point…..

Quality The Ultimate Winning Edge

Monday March 7th 2011 2pm Rated 4 3 Comments Quality Assurance
You are a passionate quality professional working in an environment where you see enormous opportunities to improve the quality. Considering your professional responsibility you decided to present the case before management to convince them to improve quality.
Basic

Automated Isn't Automatic

Saturday May 1st 2010 12am Rated 4 3 Comments Best Practices Functional Life Cycle Quality Assurance Regression Requirements Process
No matter how hard you try, you can't avoid the most important and challenging step in the software testing process--the first one. That is, the gathering and defining of requirements that will be tested. That step requires intelligence and skill that no automated testing tool can provide. Read on to find out what can - and can't - be automated.

Three Project Tips

Monday July 25th 2011 10am Rated 3 3 Comments Testing Software Project Management Quality Assurance Agile Security
Where Matt discussed three different dynamics on software projects -- and what to do about them

Quality Vs. Quantity - II

Monday July 19th 2010 8am Rated 5 2 Comments Editorial Exploratory Quality Assurance Testing Management Automation Software
Matt Heusser discusses the difference between pure numerical measurement and systems thinking/evaluation.

What is Concurrent Testing?

Thursday July 28th 2011 10am Rated 4 2 Comments Testing Management Best Practices Quality Assurance Software Project Management Tools
In these days of web based computing, it is possible that the computer (server) may be simultaneously serving thousands of clients with thousands of processes in execution. In such a scenario, it is possible that the CPU may enter into a dead-lock situation.
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