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Defect Metrics for Organization and Project Health
December 13, 2017 @ 10:00 am - 11:00 am MSTFree
Are you looking for a simple, meaningful approach to gather and report defect metrics? Want to make your project defects more visible? Wondering how to report defects to management and show value? With an ever-increasing demand to show the business value of your testing, David Bialek explores a simple step-by-step method for metric management of issues.
This approach was developed and refined continuously to make software defects more visible as well as to analyze the findings to show the difference testing makes. Beginning with your bug list, learn root cause analysis, defect resolution, and how to plan and implement a meaningful metrics practice.
Explore the successes and failures of the metrics process and see how to move from the concept of metrics to measurement becoming a valued part of your project and test planning activities. Appropriate metrics demonstrate the importance of your team’s efforts and provide a key indicator of project and organizational health.
Join David in this metrics discussion and take back ideas to implement metrics for your team and management.
- Importance Defect Identification / Prioritization
- Business Buy-in
- Beyond “Bug Scrubs”
- Create Defect Root Cause categories
- Create Defect Resolution Reasons
- Analysis of Root Cause & Resolutions to create actionable items
- Understanding of how to use defect data to show the value of QA
- Learning from planning and implementing a metrics practice
David Bialek is the manager of quality assurance engineering at American Greetings, he is responsible for directing the quality assurance effort for all software development. During his seventeen year IT career, he was a QA consultant for Compuware and senior QA/BA with the Regional Income Tax Agency. David is currently on the board of the Northern Ohio Software Quality Assurance Association and served on the board for the SID Network of Ohio. David lives in Ohio with his wife Kimberly and their two children.