Here is your opportunity to ask any questions to Michael Bolton. Michael is a consulting software tester and testing teacher who helps people solve testing problems that they didn’t realize they could solve.
You can start painting without learning how to draw, but a good artist can tell — just by looking at a painting— if a work of art was done by someone who was an experienced artist, or a novice. Similarly, you can start automation without much training, but an engineer, well versed in automation, can quickly tell whether someone is practiced or not.
The value of machine learning is rooted in its ability to create models that guide future actions and to discover patterns missed by the naked eye. Machine learning methods are vastly superior in analyzing potential customer churn across data from multiple sources such as transactional, social media, and CRM sources.